We value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your data when you access our website and services.

1. Information We Collect

We may collect the following information from users:

• Full name

• Email address

• Phone number

• Transaction details (date, reference ID, payment mode, amount—if provided)

• Any information submitted through the complaint form

2. How We Use Your Information

Your information is used only for:

• Providing guidance and assistance related to wrong or failed transactions

• Responding to inquiries

• Improving our support services

• Contacting you for follow-up or clarification

We do not sell, rent, or trade your personal information.

3. Data Security

We follow industry-standard security practices to protect your data.
However, no digital platform can guarantee 100% security. You share information at your own discretion.

4. Sharing of Information

Your details may be shared with relevant banks or payment platforms only for complaint-related purposes.
We do not share your information with unauthorized third parties.

5. Your Rights

You may contact us anytime to:

• Update your personal information

• Request deletion of your data

6. Use of Cookies

We may use cookies to improve user experience, analyze website performance, and enhance functionality.

7. Third-Party Links

Our website may contain links to external services.
We are not responsible for their privacy practices.

8. Contact Us

For questions regarding this Privacy Policy, contact us at:
📧 Email: support@wrongpaymenthelp.online
📍 Address: Regus Business Center, Level 8, UB City, Vittal Mallya Road, Bangalore – 560001